Services

Shift Thought provides the following foundation services that are delivered through the individual practices

Knowledge Integration

Content

  • Technologies and platforms
  • Knowledge integration processes
  • Best Practices
  • Core Taxonomies
  • Quick Start Strategy

Benefits

  • Develop shared and collaborative knowledge asset
  • Shared vocabulary across community
  • Responsive and incremental growth of knowledge

Strategic Development

Content

  • Business Strategy
  • Process Strategy
  • IT Strategy
  • Product Strategy
  • Marketing Strategy
  • Outsourcing Strategy

Benefits

  • Wide coverage in terms of developing strategy
  • Integrated strategy development process
  • Cohesive and consistent end result

Capability Development

Content

  • Zachmann Enterprise Architecture Framework
  • Balanced Scorecards
  • Structural Tension Theories

Benefits

  • Development of internal resources
  • Development of structures, policies and governance
  • Development of processes and metrics

Change Management

Content

  • What to Change?
  • What to Change to?
  • Strategy for Change
  • Change Structure
  • Change Process
  • Change Evaluation

Benefits

  • Clearly formulated specification and motivation
  • Construction of change capability
  • Full lifecycle management of change
  • Embedding and evaluation of change

Programme Management

Content

  • Problem Definition
  • Goal Definition
  • Outcome Mapping
  • Programme development
  • Project Alignment
  • Programme Direction

Benefits

  • Full lifecycle programme coverage
  • Focused on delivering business outcomes
  • Initiative reuse through project alignment
  • Continuous visibility of risks and benefits

Transition Management

Content

  • Programme management
  • Operations management
  • IT management
  • Sales and Marketing management

Benefits

  • Focused, time-boxed role execution
  • Bounded cost, defined outcomes
  • Knowledge transfer and embedding
  • Seamless induction and hand-offs

Software Product Management

Content

  • Product Positioning
  • Product Lifecycle
  • Application Development Lifecycle

Benefits

  • Building SPM capability
  • Feature Prioritisation Framework
  • Issue Management Framework
  • Product Portfolio Architecture

Application Rationalisation

Content

  • Application Portfolio Analysis
  • Function Distribution Strategy
  • Application Portfolio Strategy

Benefits

  • Building Application Management capability
  • Function Configuration and Distribution
  • Issue Management Framework
  • Application Portfolio Architecture